Meet the Team


The team at Heritage Veterinary Hospital in Creve Coeur is proud to introduce you to our talented and compassionate team of veterinarians and veterinary support staff. We are proud to offer you the best in veterinary care in the St. Louis area. If you have questions about our team, our hospital, or our services, please contact us today and our team will be glad to help.

Our Veterinarians

Dr. Kimberly Sanford

Dr. Kimberly Sanford, DVM and Practice Owner

Dr. Kimberly Sanford is the owner of Heritage Veterinary Hospital. Her special interests include dentistry, orthopedics, soft tissue surgery, oral surgery, and internal medicine. She is a 1982 graduate of Pattonville High School, and she earned her associate degree in animal science from Jefferson College in 1987, and her Doctor of Veterinary Medicine degree from University of Missouri – College of Veterinary Medicine in 1993. She has been a team member at Heritage Veterinary Hospital for 19 years.

Dr. Sanford’s family consists of her two children—Michael and Matthew—and her pets, Charlie, Baxter, and Jax. Her hobbies include scuba diving, boating, golf, travel, and spending time with family and friends.

Dr. McLaughlin

Dr. Frank McLaughlin, DVM and Associate Veterinarian

Dr. McLaughlin founded Heritage Veterinary Services in 1974 and sold it after 29 years to Dr. Sanford in 2003. It has since been renamed Heritage Veterinary Hospital and moved to its present location. Dr. McLaughlin continues to work in the veterinary field because of the challenges of the profession, his love for the animals, his mutually supportive fellow co-workers, and most of all the owners of the pets we are privileged to care for! 

Dr. McLaughlin is a 1962 Kansas State University graduate and has been married for 55 years to his wife, Sue. He has two children, Lynn Weinberg and Scott McLaughlin, as well as three granddaughters and one grandson who happened to be born on Dr. McLaughlin’s 75th birthday. Dr. McLaughlin has been averaging 34 hours annually in his certified Continuing Education, plus he completes many hours of personal study, and his hobby is digital photography.

Dr. Grace Long

Dr. Grace Long, DVM and Associate Veterinarian

Dr. Grace Long is a graduate of the University of Illinois, College of Veterinary Medicine. She also earned an MBA from Webster and an MS in clinical pathology from Illinois. Dr. Long works full time at Nestle Purina as Director of Veterinary Technical Marketing. She has been a part-time associate at Heritage Veterinary Hospital for over 36 years. 

Dr. Long is married to Jim, an electrical engineer, and they have three grown married children – Michael, a neuroscientist in New York; Steven, a computer scientist in Madison; and Carey, a computer scientist turned culinary professional in Pittsburgh. They have three grandchildren and one very spoiled little dog named Lucy. In her free time, Dr. Long enjoys swimming and playing the piano at Incarnate Word.

Dr. Rianna Lutzeier

Dr. Rianna Lutzeier, DVM and Associate Veterinarian

Dr. Rianna Lutzeier hails from a small town in rural southwest Missouri.  Her childhood experiences with animals of all sizes led to her love of animals.  Her first pet was a New Zealand rabbit she named Thumper and her second was a tuxedo barn cat she named James Taylor. Over the years, she had an assortment of pets and spent time with various livestock.  Her parents operate a beef cattle hobby farm, so it was only natural that she raised an orphaned twin heifer calf named Annabelle for her FFA project.  Her time in the FFA ignited a passion for agriculture leading her to pursue a career as a mixed animal veterinarian.  At the age of 15, she started shadowing the local mixed animal vet and was hooked.  She spent Saturdays and summers there for many years and enjoyed the variety that each day held. 

Dr. Rianna spent 3 years studying Animal Science at the University of Missouri at Columbia before gaining early admittance to vet school.  She graduated from Mizzou with her Doctor of Veterinary Medicine in 2008.  As it all too often does, life changed her plans and she switched to exclusive small animal medicine.  Dr. Lutzeier spent the past 8 years practicing in the St. Louis area, including 5 years at an AAHA accredited practice, before joining our team at Heritage in December 2016.

Dr. Lutzeier thoroughly enjoys being a vet and says the bonds created with pets and their humans are the best part of her job.  Her professional interests include internal medicine, dentistry, feline medicine, and behavior.  Dr. Lutzeier is a member of the American Veterinary Medical Association and the Missouri Veterinary Medical Association.

Dr. Rianna married one of her vet school classmates, Erick, and they live in St. Charles.  They have two dogs, Rusty and Emma, and one daughter, Frankie.  In her free time, Dr. Rianna enjoys gardening.

Dr. Urday, DVM and Associate Veterinarian

Dr. Kelvin Urday, DVM, Associate Veterinarian, and Medical Director

Dr. Urday spent his childhood in north Texas next door to a mixed animal veterinarian. He volunteered at the practice cleaning kennels and doing odd and ends. Eventually the doctor allowed him to assist and become more hands on within the practice as he entered high school. This experience allowed him to fall in love with the fast pace of life within a mixed veterinary practice. He also grew to appreciate the variety of animals and clients. What really drew him to the profession was the ability of the veterinarian to not only help animals with medical diseases but help people emotionally.

Dr. Urday attended the University of Missouri – Columbia College of Agriculture, Food and Natural Resources where he studied Animal Sciences. He was then given early admittance to the University of Missouri – Columbia College of Veterinary Medicine. During his time in veterinary school, Dr. Urday received the Virginia Busch Student Leadership Award, Gerald L. Johnson Student Leadership Award, Western Veterinary Conference Scholarship, Anna E. Worth AAHA Student Leadership Award, and the Kenneth Niemeyer Student Leadership Award. He was active in the Missouri Veterinary Medical Association, served as Vice President of the Student Chapter of the AVMA, and the President of the Student Chapter of AAHA. In 2011, he graduated with a Doctorate of Veterinary Medicine.

Dr. Urday's areas of professional interest include dermatology and internal medicine. He is a member of the American Veterinary Medical Association, Missouri Veterinary Medical Association, and the American Animal Hospital Association. He continues to be active with the Missouri VMA by serving on various committees and as a class representative.

His personal interests include cycling, traveling, and participating in local theatre. He is a recent transplant to the St. Louis area and very excited to be a part of the Heritage team.

Registered Veterinary Technicians


Andrea, Registered Veterinary Technician

Andrea has been a veterinary technician for the past 25 years, the last 5 as part of the Heritage team. Heritage is by far the best place she has ever worked, and she looks forward to spending her days there with her awesome coworkers, clients, and their pets! A lot has changed since she started in veterinary medicine, but her favorite part stays the same - helping owners and their pets have the best relationship together, and helping pets have the best quality of life they can.

Andrea has volunteered with World Vets in Nicaragua and impoverished areas of the US providing free veterinary care. She has learned that people everywhere, no matter their circumstances, cherish their pets, and want to do the best they can for them. Andrea is happiest contributing to that special bond between a family and their pet.

In her spare time Andrea loves to be outdoors hiking, playing trivia, or just hanging out at home with her cat Pinto.


Katy, Registered Veterinary Technician

Katy started at Heritage Veterinary Hospital as a receptionist in 2010. In August of 2012, she graduated from the Vet Tech Institute at Hickey College with an associate degree in veterinary technology and became a technician. After passing her national and state boards, Katy became a R.V.T in March of 2013. Her favorite part about working at Heritage Veterinary Hospital is getting to know the clients and their pets and building a friendship. The doctors and staff truly care about everyone like they are family. 

Katy has been married to her husband, Nick since 2014. Together they have welcomed two little girls; Cora and Amelia. Their dogs Goober and Mabel complete their family. Being a busy mom of two little ones, Katy doesn’t have much extra free time, but she does enjoy crafting after the kids go to bed.


Kassey, Registered Veterinary Technician

Kassey started at Heritage Veterinary Hospital in September 2016. She has worked in both emergency veterinary medicine at Midwest Veterinary Referral Center and other private practices, but enjoys working at Heritage the most! Her favorite part of working at Heritage is the amazing clients that she has come to know very well. Kassey graduated from Sanford Brown College in 2013 and became a R.V.T after passing national and state boards in 2015. 

 Kassey has been married to her husband Eric, since 2016 and they have one daughter, Lily. They also have one dog, Bolt, and one cat, Jewel. In what free time Kassey has, she enjoys reading, watching hockey, and cuddling with Lily and her fur babies. Kassey is currently working towards completing her advanced certification for a Veterinary Technician Specialty while holding a position as a board member for the Missouri Veterinary Technician Society.


Maggie, Registered Veterinary Technician

Maggie graduated with honor from the Vet Tech Institute at Hickey College in 2009. Immediately after, she started working at Veterinary Specialty Services and worked in the ER/ICU for 5 and a half years. There she learned emergency and critical care medicine. Her career then expanded into private practice that included employment with the Humane Society's medical center. Maggie has a passion for Fear Free veterinary medicine and she strives to apply it to every pet she sees. She started working at Heritage in July of 2017 ready to put down some roots in a clinic with a rich history, amazing co-workers and fantastic veterinarians, and wonderful clients and patients. 

At home, Maggie spends her time with her husband, Tom, her daughter, Lyra, her multiple pets and enjoys baking and reading.

Chris, Registered Veterinary Technician

Chris is one of our skilled Veterinary Technicians at Heritage. As a member of the final class of the Vet Tech Institute at Hickey College, he graduated with honors in August of 2018 with scholastic and attendance awards. Elected by his classmates, he held the office of President of his class’s student council. Chris was offered a position at Heritage in September of 2018, after completing his internship here. Excited to contribute to the exemplary level of skill and compassion cultivated by the team at HVH, he readily accepted. 

Chris’s personal interests are playing drums, reading scary books, racquet sports, Oxford commas, and watching hockey. He has one terrible female red tabby cat named Clover, who means the world to him.

Veterinary Technicians


Diane, Veterinary Technician

Diane began her career in the veterinary field in 2001 after volunteering at the ASPCA in Bermuda. She moved to St. Louis from Louisville, Kentucky in 2010 and became part of the team at Heritage Veterinary Hospital.

She studied at the University of Louisville and Sullivan University in Louisville, Kentucky.

Her true love for animals and the special friendships she makes with pet owners is the best part of working at Heritage. The doctors and team truly care for their patients and always have their best interest at heart. She has a strong interest in veterinary dentistry and is excited to help strengthen Heritage’s dentistry practice.

In 2017 Diane married Don, whom she has known since kindergarten. They share their home with 3 dogs & 2 cats. In her spare time Diane enjoys riding her motorcycle, kayaking, sailing, hiking with her dogs, yoga/fitness, Cardinals baseball and traveling. She also does pet sitting in her home. She volunteers for Operation Sterile Feral, which spays and neuters community cats, as well as volunteering for the St. Charles Low Cost Spay /Neuter program. Diane fosters dogs for local rescues, usually taking in pets that are recovering from illness or surgery.

Braiden, Veterinary Technician

Braiden, Veterinary Technician

Braiden has been a member of the Heritage team as an Associate Technician since June 2015. She graduated from Parkway Central High School in the spring of 2017. In the fall of 2017 she began school at the University of Missouri where she majors in Animal Sciences. She is a member of the University of Missouri’s Pre- Veterinary Scholars program which will lead her into Mizzou’s Veterinary School to earn her DVM degree. Braiden has wanted to become a vet since she was young and started shadowing at Heritage when she was 14 years old. In her free time she likes to travel, spend time with friends and family, and work at the Duan Lab in the University Hospital researching gene therapy techniques to cure muscular dystrophy.


Jaime, C.C.E.

Jaime, C.C.E.

Jaime has been a Certified Pet Stylist since 1997 and received her Canine Esthetician Certification in 2018. She previously working in the veterinary field at Paw Patch Animal Hospital and Amy's K-9 Designs before coming to Heritage in February 2018. Jaime's favorite party about grooming at Heritage is seeing the dogs transform after they are groomed. When she's not grooming, Jaime enjoys spending time with her husband and daughter.

Casey, C.C.E.

Casey, C.C.E.

Casey has been a Certified Pet Stylist since 2006 and a Certified Canine Esthetician since 2018. Before coming to Heritage, Casey worked at Amy's K9 Designs starting in 2016. Her favorite part of grooming at Heritage is the family atmosphere. When she is not grooming, she enjoys spending time with her family and her Australian Shepherd, Nova.

Mel, C.C.E, C.G.

Mel, C.C.E, C.G.

Melody (Mel) has been a Certified Pet Stylist since 2000 and a Certified Canine Esthetician since 2018. Mel enjoys grooming both cats and dogs, and she has won numerous awards for the grooming skills in the "rescue rodeo" , which helps find homes for pets awaiting adoption. Mel's favorite part of grooming at Heritage is working with crazy animal lovers like her, and being able to play with all the different types of animals that come into Heritage. When she is not grooming, Mel enjoys spending time on her farm with all her animals.

Amy, C.C.E., C.G.

Amy, C.C.E., C.G.

Amy has been a Certified Pet Stylist since 2001 and a Certified Canine Esthetician since 2018. Amy previously owned and operated Amy's K9 Designs from 2007 - 2018 before merging with Heritage Veterinary Hospital in February of 2018. Amy's favorite part about grooming at Heritage is caring for the skin and coat, the transformation of the groom., and having a wonderful relationship with the families as their kids and pets grow. When she is not grooming, she enjoys spending time with her family, fiance, son, and daughter.

Client Service Team

Lynn, Receptionist

Lynn, Receptionist

Lynn has been a receptionist at Heritage Veterinary Hospital since 2006. She earned her education from Wright State University and Edison State College. She loves working at Heritage because of all of the interesting people she gets to meet, and all of the pets that pass daily through the doors. 

She has a husband named Bob, a daughter, Jamie, and granddaughter Lacey, who live on the East Coast. Her pets include cats named Little Guy, and Bootsie, and she has past experience with dog ownership, including 25 years with Irish Wolfhounds, 15 years with Whippets, and 13 years with German Shepherds. She and her husband Bob enjoy hiking, bird watching, and reading. She is a big Navy and Ohio State football fan.

Lucy, Receptionist

Lucy, Receptionist

Lucy became a member of the Heritage team in 2016. She brought with her 15 years of experience working in the veterinary health field. She took 10 years off to raise her 2 children before returning to work part-time. Lucy works in the front office to welcome our patients and their people, as well as answer the phones. She loves working with everyone at Heritage Veterinary Hospital. 

Outside of Heritage, Lucy enjoys spending time with her husband (Troy), as well as their son (Sam) and daughter (Charlotte). As a family, they love to spend their weekends at the Lake of the Ozarks boating, swimming and fishing. They have a greyhound mix named Piper, a veiled chameleon named Diesel, two aquatic turtles (Charley and Sammy), and a 90 gallon fresh water tropical fish tank with around 15 finned family members.

Other Specialists


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8:00 am-5:00 pm


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